Microsoft’s Xbox Live service experienced issues that affected online multiplayer today. “We are aware that some users may have trouble joining parties or playing in online multiplayer, and our teams are investigating,” Microsoft said in a 2:38 PM ET tweet about the issues. Down Detector indicated an increase in user-reported problems shortly before 2 p.m. ET. Microsoft said the issues should be resolved in a 4:53 p.m. tweet. ET.
It was the third time in less than a month that Xbox Live experienced notable problems. Xbox Live stopped working for more than two hours on March 15 and had a multi-hour outage on March 20.
More people than ever trust services like Xbox Live to entertain and stay in touch with friends and family while trapped in their homes due to the COVID-19 pandemic, and that surge in network traffic is putting pressure on those services. In late March, Microsoft said it was making adjustments to Xbox Live in an effort to reduce some of that stress, including disabling the ability to upload custom gamer images and working with publishers to deliver game updates during off-hours. less activity.