DoNotPay is ready to help you if you need to delay your rent, credit card, or utility bill payment as a result of the coronavirus pandemic. The company, known for its legal aid chatbot, is launching a new service that requests exemptions and payment extensions from companies and owners.
The new product allows the service to identify any invoices, such as utilities and rent, that are eligible for an extension or late payment exemption. DoNotPay will contact the company to make a “compassionate and courteous request”. If the request is denied, the service will send a second letter citing relevant state and local laws. At this time, this service is only available in the US. But DoNotPay founder Joshua Browder told The Verge that the company is looking to bring the service to other countries, such as the United Kingdom.
Although not all 50 US states. USA With coronavirus-related laws or orders in effect, some states, including California and New York, have measures that prohibit landlords from using unreasonable late fees in housing matters or evicting tenants at this time. DoNotPay says it will use the “full force of state and local laws” for states with no coronavirus-related laws or orders in force.
When it comes to credit card bills, Browder told The Verge that extensions or waivers for these matters are a “negotiation process.” Some companies, such as Apple, are allowing cardholders to skip their March payment, but Browder said that most companies are treating businesses “as usual,” asking customers to pay their statements to time without extensions or exemptions.
The pandemic has placed a heavy financial burden on many Americans as businesses close and many lose their source of income. Although some companies are giving up or extending payments, many companies are increasing the financial burden by sticking to tight deadlines and late payment charges. This new DoNotPay service is intended to allow Americans to focus less on finances and more on staying healthy and caring for loved ones.
DoNotPay was originally launched in 2018, allowing people to receive legal advice through a legal advisor with artificial intelligence technology. The application provides numerous legal aid services and will draft documents to take legal action against a person or company.